Damp rugs can stain for good
A rug that stays damp in warm, humid air can grow mould, and the staining it leaves may not come out. Through the wet season from November to April, Darwin air gives a rug no help drying.
We clean rugs in your home, where they lie, or collect them for an off-site wash, dry and return. Either way we identify the fibre first and say no to the ones water ruins.
Wet cleans are dried with air movers rather than left damp on a slab through the build up. Each rug is quoted in writing after we have seen it.
Drag the slider to compare the rug before and after.
Because a rug cleaned in your house then has to dry in Darwin air.
We clean on site with the same kind of gear used on fitted carpet. That is fine for a synthetic rug and a normal mess, but a soaked wool rug in February needs more care.
So we tell you which one you have before we start. A rug that needs a full wash, or will not dry safely on the floor, is collected, washed and dried off site, then brought back to you.
Four things that decide whether a wet clean is safe.
A rug that stays damp in warm, humid air can grow mould, and the staining it leaves may not come out. Through the wet season from November to April, Darwin air gives a rug no help drying.
Slow drying with poor air circulation is what causes brown line staining. Wool makes it worse, because it holds a lot of moisture before it even feels wet.
Once mould reaches the inner foundation fibres it is very hard to remove. Left long enough the rug goes stiff and cracks when you bend it.
Even a colourfast dye can bleed if it meets high temperature or high alkalinity. That is what a hire machine and a supermarket product deliver, so a DIY attempt is where many ruined rugs start.
The question is not whether your rug can be cleaned. It is whether it can be dried afterwards, in this house, in this month.
We check the fibre first, and some of these get a firm no.
Step 01
We check what the rug is made of and whether the dyes hold, on a hidden corner, before anything else happens.
Step 02
Both faces vacuumed, and the floor underneath as well, because wetting grit just turns it to mud in the pile.
Step 03
Wet or dry depending on what step one found. Fringes worked by hand, not run over with a machine.
Step 04
Air movers over and under, with the rug raised off the floor, and you get a drying time before we leave.
They start where you cannot see. Carpet beetle larvae prefer dark, undisturbed places, so the edges and the underside of a rug are more likely to be affected than the open middle.
The larvae feed on wool, silk, felt and fur. Synthetic rugs are not on the menu, but a wool one is a food source, and Darwin's warmth means there is no cold season to slow them down.
Larvae also prefer soiled areas, which is the honest argument for cleaning. Cleaning reduces the problem, but it does not guarantee every egg is gone.
Six reasons, one line each.
Rug cleaning is quoted per rug after an inspection, on size, fibre and condition. There is no rate card.
A wool rug takes longer than a synthetic one of the same size, and a dry method is a different job to a wet one. Measure yours including the fringe when you get in touch.
Pet urine treatment and heavy stain work are separate lines on the quote. You see them before you agree, not on the invoice afterwards.
Rugs done alongside a carpet or upholstery booking share the travel and setup, so they cost less than a standalone visit.
Yes. Reception and foyer rugs, entry mats, boardroom and hotel pieces, and runners in corridors, across the CBD, the Waterfront and Palmerston.
Commercial rugs sit on hard floors in air conditioned rooms, which is a different problem to a home. Entry mats take the worst of the wet season straight off the footpath, and rubber backing against tile holds water where nobody checks.
We book early-morning cleans from 6am before you open, or evening cleans until 10pm after you close, so the drying happens away from your trading hours.
Stacking these saves a separate visit.
The fitted floor the rug sits on, with seasonal drying times. Quoted after an inspection. See carpet cleaning
The lounge in the same room, same visit. Three seater from $220. See upholstery cleaning
Same wet season mould logic, different material. From $55. See leather cleaning
The hard floor under and around the rug. $38 per square metre. See tile and grout
If the rug smells musty, check the wall and skirting behind it. From $315. See mould cleaning
The post wet reset, with the rugs handled as part of it. From $315. See deep cleaning
City out to the rural blocks. Suburb not listed? Send it through and we will confirm the same day.
Coastal salt air coats glass and louvre blades, requiring extra care on tracks.
High residential rental movement makes bond cleaning very common across these suburbs.
Larger family blocks and sheds often combine regular cleans with outdoor pressure washing.
Either. Most rugs are cleaned in your home. A heavily soiled rug, or a wool piece too heavy to dry on the floor in the wet season, is collected, washed and dried off site, then returned, and the quote tells you which one yours needs.
Rug cleaning is quoted per rug after an inspection, because a wool rug and a synthetic one of the same size are different jobs. Booking rugs alongside carpet or upholstery saves a separate visit.
Synthetic rugs, yes, any time. A thick wool rug between November and April is the one to think about, because drying is the whole risk. We use air movers and lift the rug off the floor, and a piece too heavy to dry safely in the house goes off site to be washed and dried instead.
Not if the dyes are tested first, which is why we do a hidden corner before anything else. Old bleed from a previous attempt usually cannot be undone.
It can, most often on a rug's first professional clean, when natural fibres in the foundation absorb moisture. Shrinkage is generally permanent, so a rug that has never been cleaned gets that warning before we start.
Dry only, never wet. Viscose loses much of its strength when wet and a plain water spill can leave a brown mark, and jute browns and breaks down the same way.
Cleaning helps and it is the right first step, because larvae feed on the soiled areas and the underside more than the open middle. It will not kill every egg on its own, so a bad infestation needs a pest treatment as well.
The smell usually yes, the stain not always. Old urine attacks the dye, so an old accident can leave a permanent mark even after the odour is gone.
We stay until it's right
Our cleaners don't leave until you're happy with the work. For end of lease cleans, if you're not satisfied and tell us within 72 hours, we come back and re-clean.
Tell us the size, what you think it is made of, and whether it has ever been cleaned. We quote in writing after seeing the rug, and the price holds unless you change the scope.
Monday to Sunday: 6:00 AM - 10:00 PM
93 Smith St, Darwin City NT 0800
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